Zava's intelligent patient concierge handles your inquiries, checks your availability, and fills your calendar 24/7.
Traditional reception cannot scale with patient demand.
67% of patients won't leave a voicemail; they just call your competitor.
If you don't reply in 5 minutes, the lead is dead.
Staff spend 4 hours daily on basic questions.
Every incoming enquiry is handled instantly across web chat, SMS, and WhatsApp. No queues. No missed calls. No dependence on front desk availability.
Appointments are scheduled in real time using your live calendar. Patients confirm in a single flow without callbacks, delays, or manual coordination.
Pre-visit workflows run automatically. Intake forms, instructions, confirmations, and reminders ensure patients arrive ready and reduce no-shows.
Post-visit engagement is consistently executed. Follow-ups, feedback collection, and recall outreach drive repeat visits and strengthen patient retention.
I'd like to book a consultation for next week.
Perfect. Dr. Evans has openings on Tuesday at 10 AM or Thursday at 2 PM. Which works best?
AI that works alongside your team seamlessly.
Online
Zava doesn't just route queries; it understands intent and responds with empathy. It handles complex booking flows, answers FAQs, and provides a premium experience that reflects your clinic's standards.
Direct integration with your existing EHR and booking systems. Zava reads your real-time availability and writes appointments directly into your schedule without manual data entry.
John Doe
New Patient Consult
09:00 AM
Confirmed by Zava
Every doctor knows exactly who the patient is and their entire history before they walk in.
Instantly access past appointments, treatment plans, and preferences.
Never ask "what did we discuss last time?" again. Full searchable logs.
Referrals, test results, and intake forms securely linked to the profile.
Patient confirmed appointment for Oct 26th. Automated intake form sent via SMS.
Zava is trained to recognize urgent medical keywords. It immediately alerts human doctors and routes emergency concerns appropriately.
Fully GDPR compliant and ICO registered. Patient data is encrypted at rest and in transit, hosted on secure UK servers.
Every interaction is logged, verifiable, and auditable. You always have a clear record of what was communicated to the patient.
You don't always need more marketing spend. You need to stop the leaks in your current patient journey.
Missed Leads Recovered
+28%
No-Shows Reduced
-42%
Reviews Increased
+3.4x
Staff Time Saved
26 hrs/wk
Tailored workflows for high-touch medical environments.
Dr. Sarah Jenkins
Founder, London Aesthetic Clinic
Stop losing revenue to missed calls and slow replies. Let Zava handle your front desk 24/7.
